TERMS AND CONDITIONS OF USE

These Terms and Conditions of Use (“Agreement”) set forth the terms and conditions that apply to your access and use of the etranscripts Website, online products, and services and its services (collectively, “Services”) is owned and operated by WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS. As used in this Agreement, the term “Websites” includes the etranscripts.in website and all websites and pages that are associated or within that website, and all devices, applications or services that we operate. The term “Website” refers to an individual website or page with the etranscripts.in domain. By accepting electronically (for example, clicking “I Agree”), accessing or using the Services, you agree to be bound by the terms and conditions of this Agreement and the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS Privacy Policy, as they may be amended from time to time in the future (see “Modifications” below). If you do not agree with this Agreement, then you may not use the Services.

Accepting the Terms

By using the information, tools, features, software and functionality, including content, updates, and new releases provided by the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS of the Services, you agree to be bound by this Agreement, whether you are a “Visitor” (which means that you simply browse one or more Websites), or as a “Customer” (which means that you have registered for an account with us to use any one of our Services or have placed an order through one of our Services). The term “you” or “User” refers to a Visitor or Customer. If you wish to become a Customer or want to make use of the Services, you must indicate your acceptance of this Agreement during the Customer registration process. You may not use any of the Services and you may not accept this Agreement if you are not legally authorized to accept and be bound by the terms and conditions of this Agreement or are not at least 18 years of age and, in any event, of a legal age to form a binding contract with the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS.

Trademark and Branding

No reproduction, distribution, or transmission of the trademarked or copyrighted materials on this site is permitted without the permission of the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS. Third parties are prohibited from “framing” or otherwise depicting or representing that the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS Websites or their content have been created, endorsed, or approved by the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS without the prior written approval of the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS. WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS trademarks and service marks, including but not limited to their related design elements may not be used without written permission of an authorized representative of the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS.

Any links to external websites provided on these Websites are for convenience only and do not constitute an endorsement. The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS is not responsible for the privacy policies of these external websites. Requestors of transcripts from the United States and Canada may request text message status updates be texted to their mobile device. Message and data rates may apply and up to 5 text messages may be received for each recipient order. For help, text HELP to whats app number +91-7056-222-555. To cease text messages, text STOP to 54189. Texting STOP will stop all text messages to the Opted‐In mobile phone number for all existing transcript orders. Users will OPT‐IN at the time of order and will receive a confirmation text for this request. The mobile operator is not liable for delayed or undelivered messages.

Restrictions on log-in information/unauthorized access generally

In order to allow you to use certain Services, you may need to sign up for a Customer Account with the etranscripts.in We may verify your identity using a third-party identity proofing services (“Authentication Vendor”). You authorize any such Authentication Vendor and the etranscripts.in to make any inquiries we consider necessary to validate your identity. These inquiries may include asking you for further information, requiring you to provide your full address, your social security number, requiring you to take steps to confirm ownership of your email address or phone number, and/or verifying the information you provide against third party databases or through other sources. If you do not provide this information or the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS cannot verify your identity, we can refuse to allow you to use the Services. If you become aware of any unauthorized use of your account information for any Services, you agree to notify us immediately at contact@etranscripts.in. If you believe that your account information or device that you use to access the Services has been lost or stolen or that someone is using your account without your permission, you must notify us immediately in order to minimize your possible losses.

Use of Information on Websites

Your right to access and use the Websites and Services is personal to you and is not transferable by you to any other © WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS. All rights reserved. You are only entitled to access and use the Websites and Services for lawful purposes. Your access and use of the Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Services, or Websites or other actions that the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS, in its sole discretion, may elect to take. In no event will the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONSbe liable to any party for any loss, cost, or damage that results from any scheduled or unscheduled downtime. Your sole and exclusive remedy for any failure or non-performance of the Services, including any associated software or other materials supplied in connection with such Services, shall be for the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS to use commercially reasonable efforts to effectuate an adjustment or repair of the applicable Service. From time to time, the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS may include new and/or updated pre-release features and trial use (“Beta Features”) in Services for your use and which permit you to provide feedback. You understand and agree that your use of Beta Features is voluntary and the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS is not obligated to provide you with any Beta Features. Furthermore, if you decide to use Beta Features, you agree to abide by any rules or restrictions the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS may place on them. You understand that once you use the Beta Features, you may be unable to revert to the earlier version of the same or similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data created within the Beta Features back to the earlier version. The Beta Features are provided on an “as is” basis and may contain errors or inaccuracies that could cause failures, corruption or loss of data and/or information from any connected device. You acknowledge and agree that all use of the Beta Features is at your sole risk.

Authentication

Use of Services may include access to sensitive personal information. Thus, we may use a third-party authentication vendor to verify your identity prior to granting you access to such sensitive personal information. During the registration of your account, you will be asked questions regarding your identity that our third-party authentication vendor has obtained from various data sources. The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONSreserves the right to reject access to Services for any reason whatsoever, including the inability to provide accurate information to our third-party authentication vendor.

Payment

For certain Services, the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS uses a third-party payment vendor to process payments. Our third-party payment vendor accepts payments through various credit cards, as detailed on the applicable payment screen. Any credit card information that is entered into any WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS Websites is not retained by the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS, but is passed through to a secure third-party payment processor with whom the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS contracts in order to process payments. To the extent that you access external websites for the purpose of payment processing that may be accessible through or link off of the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS Websites, those entities may have their own terms and conditions, privacy policies, data collection, and use and disclosure practices. You acknowledge and agree that the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS is not responsible or liable, directly or indirectly, for the availability of such external websites or resources and does not endorse, and is not responsible for, any content, advertising, products, services or other materials on or available through such websites or resources.

Transcript Ordering

The following terms and conditions regarding your use of any transcript ordering/delivery Service are in addition to any requirements/obligations imposed by your school/educational institution that creates the transcript. You may send your transcript(s) to a destination of your choice using the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONStranscript ordering Services. Subject to the configuration of your school/educational institution, you may be eligible to request that your transcript be delivered via mail or electronically (each a “delivery method”). The fees applicable to ordering a transcript can be found on the transcript ordering page for your respective educational institution. Fees may vary for © WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS. All rights reserved. Various reasons, including delivery method, school elections, and the contents of the delivery.

Disclaimer regarding the accuracy of information

The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONSwarrants that under this Agreement it verifies, displays, or releases information as provided to it by educational institutions. THE WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS DOES NOT WARRANT OR GUARANTEE THE COMPLETENESS, ACCURACY OR RELIABILITY OF INFORMATION IN ITS DATABASE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS specifically disclaims any responsibility or liability for errors or omissions in the information provided by educational institutions, including direct, indirect, incidental, special, or consequential damages resulting from the use of information provided by the educational institution and verified or released by the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS under this Agreement.

Use with Your Mobile Device

Use of these Services may be available through a compatible mobile device, the Internet and/or network access and may require software. You agree that you are solely responsible for these requirements, including any applicable changes, updates, and fees as well as the terms of your agreement with your mobile device and telecommunications provider. THE WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY, OR IMPLIED AS TO: • THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER AND ACCESS TO THE SERVICES AT ANY TIME OR FROM ANY LOCATION; • ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND • ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS OR SETTINGS CONNECTED WITH THE SERVICES.

Access and Interference

You agree that you shall not:

  • Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor the Services or any portion of the Services, without the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS express written consent, which may be withheld in the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS sole discretion;
  • Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Services, other than the search engines and search agents available through the Services and other than generally available third-party web browsers (such as Google Chrome);
  • Post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of the Services;
  • Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the Services, except to the extent that such restriction is expressly prohibited by law;
  • Attempt to gain any unauthorized access to any portion of the Services; or
  • Remove, circumvent, disable, damage or otherwise interfere with security-related features of the Services, features that prevent or restrict use or copying of any content accessible through the Services, or features that enforce limitations on use of the Services; or delete the copyright and other proprietary rights notices on the Services.

Disclaimer of Representations and Warranties

THE WEBSITES, SERVICES, INFORMATION, DATA, FEATURES, AND ALL CONTENT AND ALL SERVICES AND PRODUCTS ASSOCIATED WITH THE SERVICES OR PROVIDED THROUGH THE SERVICES (WHETHER OR NOT SPONSORED) ARE PROVIDED TO YOU ON AN “AS-IS” AND “AS AVAILABLE” BASIS. THEWONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS, ITS AFFILIATES, AND ITS THIRD-PARTY PROVIDERS, LICENSORS, DISTRIBUTORS OR SUPPLIERS (COLLECTIVELY, "SUPPLIERS") MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONTENT OR OPERATION OF THE SITE OR OF THE SERVICES. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. NEITHER THE WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS NOR ITS SUPPLIERS MAKE ANY REPRESENTATIONS, WARRANTIES OR GUARANTEES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, RELIABILITY OR COMPLETENESS OF THE CONTENT ON THE WEBSITES OR OF THE SERVICES (WHETHER OR NOT SPONSORED), AND EXPRESSLY DISCLAIMS ANY WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH STATES LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW.

Limitations on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, ARISING IN WHOLE OR IN PART FROM YOUR ACCESS TO THE WEBSITES, YOUR USE OF THE SERVICES, THE WEBSITES OR THIS AGREEMENT, EVEN IF THE WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, THE WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS LIABILITY TO YOU FOR ANY CAUSE WHATEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF 5000.00 (FIVE THOUSAND INDIAN RUPEES).

Modifications

The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Websites or Services with or without notice. The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS reserves the right to change the Services, including applicable fees, in our sole discretion and from time to time. Your use of the Services, after you are notified of any change(s) will constitute your agreement to such change(s). You agree that the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS shall not be liable to you or to any third party for any modification, suspensions, or discontinuance of the Services. The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS may modify this Agreement from time to time. Any and all changes to this Agreement may be provided to you by electronic means (i.e., via email or by posting the information on the Websites). You are deemed to accept and agree to be bound by any changes to the Agreement when you use the Services after those changes are posted.

Governing Law

Rohtak law and Indian law govern the Terms and Conditions, including the Agreement and Arbitration Agreement. Such laws govern without regard to principles of conflicts of law. We are located in Rohtak, Haryana and by using the Websites and/or WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS Services, you have agreed to be subject to Indian law.

From Your Use of Our Services/Websites

We collect information about you directly from you, with your consent, when you provide us with an order for your transcript or use our other services (e.g., Verification Services) and Websites. We may collect your name, date of birth, address, phone number(s), email address, and University or College or school information, as well as other account or user information, that may be needed to provide our services, such as for information security reasons. We do not store any credit card data provided by you to use our services. We may collect your attendance, enrollment, degree, certification, or transcript information from the educational institution holding such information when you request services from the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS. When you register for an account on our website, we may collect account information you knowingly provide to us from a third‐party site or platform, such as social networking websites. Unless required or authorized by law, the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS will not collect or use personally identifiable information (“PII”) from your use of our Services and Websites for any purpose other than those identified in this Privacy Policy without obtaining further consent. For details on the type of information we collect via our Websites and on how we use and share this information, please refer to the PII Generated from Your Use of Our Websites section of this Privacy Policy.

Personally Identifiable Information (PII) Generated from Your Use of Our Websites

The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS generally collects and uses PII from or about visitors and users of our Websites. Your sole option, if you do not wish to provide all requested information, is to not participate in the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS Websites. In addition © WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS. All rights reserved. 10/15/2019 to the information we collect, as referenced in the From Your Use of Our Services/Website section of this Privacy Policy, the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS collects and uses the information collected as follows:

Information You Provide

In many cases, we collect PII directly from you when you visit or use our Websites. For instance, we may collect the following types of information:

  • Inquiries. We may collect your name, contact information, email address and any information you provide us when you make an inquiry or contact us through our Websites. We will only use this information to provide you with the information requested or to contact you in order to respond to your questions and/or requests.
  • Requests for a Product and/or Service. The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS collects and stores only the information that you knowingly provide to us by subscribing to blog and other webpage updates and/or using our Websites’ registration or request forms, including but not limited to, your name, address, phone, email, job title, and job function. We may request additional information if you subscribe to our blog, listserv, and/or other webpages, order a product or service, request information, or participate in a survey or contest via one of our Websites. We will only use this information to process and answer your request or to manage our business needs in connection with such participation or request, and in accordance with this Privacy Policy. If you enter your email address to receive alerts on new content to our site(s), the address will be used only for that purpose, unless authorized by law.

Use of Cookies, Web Beacons, and Other Analytics

As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Websites, including traffic data, location data, logs, and other communication data and the resources that you access and use on theWebsites.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. This information also is collected for information security purposes, particularly to detect, prevent and respond to fraud, abusive practices, and security risks that could harm the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS, our data, and our users. It further helps us to improve our Websites and to deliver a better and more personalized array of services, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Websites according to your individual interests.
  • Recognize you when you return to our websites.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.
  • Flash Cookies. Certain features of our Websites may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Websites. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Pages of our Websites and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single‐pixel gifs) that permit the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS, for example, to © WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS. All rights reserved. Count users who have visited those pages or opened an email or email attachments, and for other related statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
  • Analytics on Websites. For certain of the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS’s Websites, such as those for which users download files, the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS may track certain information, such as the number of downloads of specific files. For certain Websites, the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS may also track other details related to using, such as the type of device on which users are accessing the Websites, as well as the sections through which users scroll, in the aggregate. The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS does not collect or use personally identifiable information in its use of these analytical tools.

Privacy Policies of Third Parties

This Privacy Policy only addresses the use and disclosure of information by the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS. Other external websites that may be accessible through or link off of the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS Websites may have their own privacy policies and data collection, use, and disclosure practices. You acknowledge and agree that the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS is not responsible for the availability of such external websites or resources, does not endorse, and is not responsible for, any content, advertising, products, services, or other materials on or available through such websites or resources (collectively, “External Materials”). The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS is not responsible or liable, directly or indirectly, for External Materials or any third parties with whom you connect via the Service(s), including any representations, warranties, or loss or damage of any kind. We encourage you to familiarize yourself with the privacy statements provided by all third parties prior to providing them with information or taking advantage of an offer or promotion.

Verifications:

The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS uses the enrollment information it receives from Participating Institutions, as well as additional degree information it receives from Participating Institutions, to provide verification services to eligible requestors ("Requestors"). When you apply for a product, service. Employment that depends on your enrollment or graduation status, the provider of that product, service, or employment may contact the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS to verify the enrollment, degree, or professional certification information you have provided in your application. On behalf of Participating Institutions, we will compare the information provided by the Requestor with the education record information we received from your Participating Institution in order to verify the information you provided in your application, which can assist the Requestor in determining your eligibility for the product, service, or employment. We never release any information about you for the purpose of targeted advertising.

Transcripts:

The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS delivers student transcripts to third parties only with a student’s consent or, if another valid exception applies, at the direction of the Participating Institution. Your institution electronically/manually sends the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS your transcript, which we securely transmit to the recipient(s) you have requested (we employ electronic and print‐to‐mail transmission systems from which you may select), such as another educational institution or a prospective employer. As part of the electronic transcript delivery methods offered by the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS, a transcript may be temporarily maintained by us until delivered and accessed by the recipient of the transcript order. If we make material changes in the manner in which we process college transcripts that reduce the privacy protections applicable to such transcripts, we will notify the educational institution or agency on whose behalf we are delivering such transcripts at least thirty (30) days prior to the date the change becomes effective. We will provide notification through our Website of other changes in the way we process University/college transcripts.

  • Applicants may be required to send additional documents as and when required for the application process. In case, the documents are not provided by the user, WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS may cancel the application.
  • In case, due to technical issues or any other reason raised by institution or university, the fees paid by the user is less than the actual fees, WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS may ask the user to pay the additional fees.
  • WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS reserves all rights to reject any application without giving any reasons whatsoever.
  • In case of cancellation or rejection of the application for any reason, after it has been submitted to the university, WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS may deduct GST, service fee & transactional charges and refund the application fees back to the user after deduction.
  • A minimum of Rs500/- will be deducted as convenience/cancellation fee in case of application cancellation/rejection.
  • GST paid is non-refundable in case of application cancellation.
  • After an application has been submitted to the university, in case there is a delay of more than 2 months from the given ETA, even after providing all the correct/complete documents and all required information, the applicant may choose to withdraw the application and opt for 50% refund of our service fee.
  • In case after an application has been submitted to the university, it is kept on hold due to lack of information or providing incomplete/wrong documents or any other reason, the application will get closed automatically after 3 months. No refunds shall be applicable in such a case.
  • In case the university/college authorities ask for applicant's contact information due to any reason, we will be binding to disclose the same.
  • The time estimates given are based on experience or historical data of delivery times by the educational institutes. The actual time taken may vary a lot from the given estimates.WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS acts as a facilitator in India on behalf of the customer and, as such, cannot be held responsible for bureaucratic delays when dealing with government bodies/academic institutions/external agencies.
  • WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS applies to university on behalf of customer and university issues the transcript as per its rules and format.WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS cannot make any changes in the format or remove any error caused by the university and as such will not be responsible for any causes generated due to error done by the university.
  • Once the documents have been dispatched, WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS will not be responsible for any lost, misplaced or damaged courier/post and the policies of the respective courier/postal company will be applicable in any such case.
  • WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS will not be responsible for any loss or damage of documents/mark-sheets/transcripts due to any accidents/thefts/natural calamity etc.
  • Once the order is ready, the application will get closed automatically after 1 month and transcripts/documents related to the order will be shredded, if not collected by the client within 1 month due to any reasons. No refunds shall be applicable in such a case.
  • The prices are inclusive of all the costs like university/college fee, service tax, service charges, packaging, stationary.
  • The prices are subject to change without notice.
  • If you are unsatisfied with our service, send us an email with your application number, payment receipt and the reason for your dissatisfaction. Your refund request is received, and the reason inspected, on our satisfaction of the reasons, if your request is approved, then your refund will be processed to your bank account in 20-25 working days. Please note, above policy lasts for 10 days after you receive the delivery. If 10 days have gone by since your delivery, unfortunately, we cannot offer you a refund.

Use of Data Pertaining to Your Access of Our Websites

WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS generally uses the PII it collects from an individual’s use of our Websites for the following purposes:

  • To fulfil orders and send your transcript or degree, certificate, or enrollment verification information as you direct, when you provide us with a request for such service.
  • To contact you, when necessary, regarding your correspondence with us or your requests.
  • To authenticate the identity of individuals requesting our services or individuals contacting the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS by telephone, electronic means, or otherwise.
  • To inform Participating Institutions or individuals concerning inquiries about their education records. o To help diagnose problems with our servers and ensure the efficiency, reliability, and security of our systems and networks.
  • To present our Websites and their contents to you and to improve your experience of interacting with our Websites.
  • In aggregate and de‐identified form, for research.
  • To assess our services and operations to determine areas for improvement and to understand and assess the interests, wants, and changing needs of users of our Websites with a view to improving our products and services and developing new ones.
  • To meet legal and regulatory requirements and allow the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS to meet contractual requirements relating to the products and services that we provide.
  • To ensure our records are accurate.

Sharing of Your Personally Identifiable Information With Service Providers

Your information may be made available by the to third parties assisting the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS to fulfil the purpose for which the information was collected from you or as set forth in this Privacy Policy. The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS will not sell, rent, or trade your PII to any third party. However, we may share your PII with third‐party service providers hired to support our business and who are bound by contractual obligations to keep PII confidential and use it only for the purposes for which we disclose it to them. The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS provides them only with the information they need to know to perform the requested services on our behalf. They are bound by confidentiality obligations prohibiting them from using your PII for purposes other than to facilitate and carry out the services for which they have been retained. The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS protects PII disclosed to third parties by contractual agreements requiring those third parties to adhere to confidentiality and security procedures and protections that are, at a minimum, equivalent to those employed by the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS itself. Only those personnel of the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS or third party contractors, with whom the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS has contracted and who have a business need to know to perform the services being requested by the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS, will be granted access to PII. For information on how you can limit the type of information that we collect, use, or share about you when you visit and/or use our Websites, please refer to the Personally Identifiable Information Generated from the “Your Use of Our Websites” section of this PrivacyPolicy.

Security of Your Personally Identifiable Information

The security of the PII we house is a priority of the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS. Our services are designed to comply with the requirements of our agreements with Participating Institutions, all applicable state privacy laws, and accepted industry best practices.

Below are some of the highlights of our data security.

  • The WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS staffed by experienced professionals, and backed by comprehensive security policies that detail Operational, Management, and Technical control requirements that are mapped to widely accepted, industry best practice security standards. This program is regularly reviewed and updated on an annual basis to ensure its continuing suitability, adequacy and effectiveness.
  • All information you provide to us or that we receive from Participating Institutions is stored on secure servers.
  • WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS security policy ensures the confidentiality, integrity, availability, and privacy of your data through:
  • Management and business processes that include and enable security processes;
  • Ongoing personnel awareness of security issues;
  • Physical security requirements for information systems;
  • Governance processes for information technology;
  • Reporting information security events and weaknesses;
  • Creating and maintaining business continuity plans; and
  • Monitoring for compliance.
  • Our network perimeter and other controls ensuring security from external threats are regularly tested by a third party.
  • We maintain secure authentication protocols and access limitations for external and internal users.

In the unlikely event of an incident of unauthorized access to PII all applicable legal requirements, including any required notifications.

Changes to Our Privacy Policy

As the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS develops new services, deploys new technologies, or develops new uses of information, we review and update our Privacy Policy to reflect these changes. We also commit to monitoring the applicable privacy laws and updating both our Privacy Policy and security practices to ensure ongoing compliance. In addition, from time to time we make organizational, stylistic, and grammatical changes to the Privacy Policy to present our services in a way that makes our Privacy Policy easy to read. If we make material changes in the way we process your PII, we will provide you notice via our Website or by other means, such as via email. Any revised Privacy Policy supersedes all previous versions. Please review any changes carefully. All changes are effective immediately upon posting unless otherwise specified. By continuing to use our services, you consent to the terms of our Privacy Policy, as revised. However, we will always handle your PII in accordance with the Privacy Policy that was in effect at the time of collection. Prohibition on the Assignment of Your Data If the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS or its assets are acquired by another company that is not a majority‐owned subsidiary of the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS, or in the event of a merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation to a non‐majority‐owned subsidiary of the WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS, we will not, under any circumstances, sell, transfer, or assign to a third party your education records directly concerning you. The education records we received from Participating Institutions shall always be returned to the relevant Participating Institution from which they were originally received.

Contact Information

If you have questions or concerns regarding any information in this Privacy Policy, please email us at etranscripts.in@gmail.com

Glossary of Terms

Education Records: Records that are:

  • directly related to a student; and
  • maintained by an educational agency or institution or by a party acting for the agency or institution.

Directory Information: Information contained in an education record of a student that would not generally be considered harmful or an invasion of privacy if disclosed, as determined and designated by institutions.

Non‐Directory Information: Any PII that an institution does not designate as Directory Information is deemed Non‐Directory Information. This information is associated with a higher degree of sensitivity and thus there are stricter restrictions around how and when it may be used.

Personally identifiable information (PII): Includes, but is not limited to‐‐

  • student’s name;
  • Name of the student’s parent or other family members;
  • address of the student or student’s family;
  • a personal identifier, such as the student’s ID number, student number, or biometric record;
  • other indirect identifiers, such as the student’s date of birth, place of birth, and mother’s maiden name;
  • other information that, alone or in combination, is linked or linkable to a specific student that would allow a reasonable person in the University community, who does not have personal knowledge of the relevant circumstances, to identify the student with reasonable certainty; or
  • information requested by a person who the educational agency or institution reasonably believes knows the identity of the student to whom the education record relates.

School/College/University Official: A contractor, consultant, volunteer, or other party to whom an agency or institution has outsourced institutional services or functions may be considered a school official provided that the outside party‐‐

  • performs an institutional service or function for which the agency or institution would otherwise use employees;
  • is under the direct control of the agency or institution with respect to the use and maintenance of education records; and
  • is subject to the requirements of governing the use and re‐disclosure of PII from education records.