In case of cancellation or rejection of the application for any reason, after it has been submitted to the university, WONDERFUL SERVICES AND TECHNOLOGY SOLUTIONS may deduct GST, service fee & transactional charges and refund the application fees back to the user after deduction.
• A minimum of Rs 2000/- will be deducted as a convenience/cancellation fee in case of application cancellation/rejection.
• GST paid is non-refundable in case of application cancellation.
• After an application has been submitted to the university, in case there is a delay of more than 2 months from the given ETA, even after providing all the correct/complete documents and all required information, the applicant may choose to withdraw the application and opt for 50% refund of our service fee.
• In case an application has been submitted to the university, it is kept on hold due to lack of information or providing incomplete/wrong documents or any other reason, the application will get closed automatically after 3 months. No refunds shall be applicable in such a case.
• Once the order is ready, the application will get closed automatically after 1 month and transcripts/documents related to the order will be shredded, if not collected by the client within 1 month due to any reasons. No refunds shall be applicable in such a case.
• If you are unsatisfied with our service, send us an email with your application number, payment receipt and the reason for your dissatisfaction. Your refund request is received, and the reason inspected, on our satisfaction of the reasons, if your request is approved, then your refund will be processed to your bank account in 20-25 working days. Please note, above policy lasts for 10 days after you receive the delivery. If 10 days have gone by since your delivery, unfortunately, we cannot offer you a refund.